# Developer Support

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### 💡 Developer Support

Whether you’re building advanced dApps using ChainGPT’s AI SDKs, automating Web3 workflows, or just starting your first API call — we’re here to support you. Our tools are designed for scalability, but our support is built for personal connection and rapid problem-solving.

From B2B integrations to individual projects, we offer multiple support channels tailored to your needs.

Here’s how to get help when you need it:

***

#### 🧠 Help Center (Email Support)

Start here. Our [Help Center](https://help.chaingpt.org/hc/en-us) is packed with documentation, FAQs, and guides to help you build faster.

* 📘 [API & SDK FAQ Section](https://help.chaingpt.org/hc/en-us/categories/20385998596114-API-SDK-Where-to-Begin)
* 🛠️ Troubleshooting articles and best practices
* 📩 Email-based ticket submission via Help Center

⏱️ Response time: Within 1 business day *(our goal is under 4 hours)*

> 💼 Best for: Technical deep-dives, account-specific issues, and B2B inquiries.

***

#### 🎟️ Discord Support (Ticket-Based)

Prefer a more interactive approach? We’ve set up a dedicated ticketing system in our Discord where you can speak directly with the ChainGPT team.

* ✅ Get help with API integration or SDK setup
* 🧪 Report bugs or unusual behavior
* 💬 Discuss advanced implementation questions

🔗 [Open a Support Ticket on Discord](https://discord.gg/7ZQBQTJMka)

⏱️ Response time: Within 1 business day *(our goal is under 4 hours)*

> 🧑‍💻 Tickets that are opened our automatically routed to our support team — you’re not shouting into the void.

***

#### 📲 Telegram Channels

Looking for community support or news? Our Telegram channels are the place to connect and stay informed.

* 👥 [@ChainGPT](https://t.me/chaingpt) – Community Chat
* 📢 [@ChainGPTNews](https://t.me/chaingptnews) – Announcements
* 🤖 [@CGPTSupport\_bot](https://t.me/CGPTSupport_bot) – Live Chat Support Bot (connected to our Help Desk)

> ⚠️ For technical support, we recommend starting with Discord, the Help Center, or the Telegram Live Chat Bot — all of which route directly to our support team.

***

#### 🧩 Recommended Support Flow

To get the fastest and most effective help:

1. Start with the [Help Center](https://help.chaingpt.org/hc/en-us) — most questions are answered there.
2. Use the [Telegram Support Bot](https://t.me/CGPTSupport_bot) for live chat connected to our help desk.
3. Open a ticket on [Discord](https://discord.gg/7ZQBQTJMka) if you need more hands-on or follow-up help.
4. Use the Help Center email support for account-specific or private inquiries.
5. Join the Community Chat to connect with other builders and users.


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